EDO Provides Toll-Free Help Desk/Call Center Technical Support
We provide our clients with toll-free access to customized help desk support for their:
- Customers
- Business partners
- Affiliates
- Franchises
- Internal staff
- Sales/Marketing personnel in the field
- Any other person or group the client want to have toll free access to support
With our client's assistance, we develop custom greetings, technical training for our staff, and special call handling procedures that enable us to handle our client's support requirements. Our client's toll free phone support is seamlessly integrated into EDO's help desk so people calling believe they are talking to the client's internal support staff. We help our clients build name and product branding.
EDO provides toll-free (800) support services for any combination of support hours our clients may need such as:
- 24 X 7 X 365
- Normal client business hours
- Weekends
- Holidays
- After hours or overflow